Skills for Industry - Fostering New Services and Jobs Creation


Dear expert,

Welcome to this online survey about skills for new high-tech enabled services and jobs. You are invited as an expert in this field, to kindly complete this questionnaire.

It includes seven mostly tick-box questions, plus a few questions about your background (to better understand where respondents are coming from). There are also optional comment sections where you may note down any further thoughts and observations you would like to share - but this is not required.

Your contribution would support the development of new policy in this area.

The questions concern your views, priorities, and recommendations for policy makers and key stakeholders on:

• Service innovation skills as a policy making concern
• Obstacles to uptake of training and education
• New skill requirements
• Skilling measures needed
• Target groups of future policy making
• Focus areas for future action
• A strategy and vision towards 2030


The survey is conducted as part of the service contract “Skills for Industry - Fostering New Services and Jobs Creation” which empirica together with ISSIP and PwC has undertaken for the European Commission (DG GROW) and the Executive Agency for Small and Medium-sized Enterprises (EASME).

The deadline for survey completion is: 28 February 2020

Should you have any questions, please do not hesitate to contact us.

Thank you for your contribution.

Please note:
You may leave the survey at any time before completing it. There are no known risks from your participation and no direct benefit from your participation is expected. There is no cost to you except for your time and you are not compensated monetarily or otherwise for participation in this work. By participating in the survey, you are giving permission for the investigator to use your information for research purposes. Only the principal investigator will have access to the information that you provide. Questions, comments and any further information for us can be provided in a ‘Comments’ box at the end of the questionnaire or directly sent to us at: We will do our best to answer any questions you may have. Further details on the work can also be obtained from the website:

empirica Gesellschaft für Kommunikations- und Technologieforschung mbH
© 2020